Executive Suites Hotel & Conference Centre
4201 Lougheed Hwy., Burnaby, BC

"Still Using Yesterday's Approaches For Today's World?"

Tuesday April 29, 2025 - Panorama Room

8:00 AM - 8:45 AM  Registration & Continental Breakfast 

8:45 AM - 9:00 AM

Mike Englert B. Ed., EPC

  Founding Faculty Member, Compliance Officer

CIEPS

Mike's Bio

 

 

Opening Remarks


9:00 AM - 10:00 AM



Peter Wouters RFG, AIAA, ARP, TEP, FLMI, RHU, CFP, CLU, CHFC, ACS, ALHC, CPCA, CHS, AFSI, EPC -

Founding Faculty Member & Faculty Chair

CIEPS

Peter's Bio


 

10:00 AM - 11:00 AM



Amanada Richards

Senior Director, Sales Strategy

Chartwell Retirement Residences

Amanda's Bio
"Retirement Realities Reimagined: Aligning Financial Plans with Modern Senior Living Options"

Are you using yesterday's approaches to plan for today's retiree?

Join us for this forward-thinking session that equips financial planners with the insights and strategies needed to address the evolving priorities of Canadian retirees. Today's senior living landscape has shifted dramatically - from reactive care models to vibrant, wellness-focused communities that prioritize lifestyle and independence.

This presentation will:

* Highlight the key changes in senior living and the factors driving retirees' preferences.
* Provide actionable tools and strategies to integrate modern senior living options into holistic retirement plans
* Explore partnership opportunities with senior living providers to add value and differentiate your practice.

By attending, you'll gain the knowledge and tools to better serve your clients' financial and lifestyle goals, retain their trust, and stand out in a competitive field. Don't miss this chance to future-proof your practice and align with today's retirement realities.

11:00 AM - 12:00 PM




12:00 PM - 1:00 PM
Buffet Lunch Provided

1:00 PM - 2:00 PM



Rhona Konnelly, CLU, CPCA, EPC

Marketing Director & Faculty Member

CIEPS

Rhona's Bio


"Future-Proofing Your Practice: Empowering Advisors to Serve the Modern Insurance Client"

In today's rapidly evolving financial landscape, relying on outdated methods to serve in- force insurance clients is a recipe for irrelevance. As the industry faces challenges like digital transformation, policyholder confusion, and a growing population of neglected in-force clients, Advisors must adopt new tools and strategies to meet modern demands.  

This session will provide actionable insights on:

* Leveraging technology and best practices to deliver exceptional ongoing service.
* Understanding the evolving needs of policyholders, particularly the aging population, and how to adapt communication and servicing approaches.
* Demonstrating the value of regular policy reviews to uncover hidden opportunities and ensure client satisfaction.
* Why modernizing your client servicing model isn't just good business - it's essential for building trust and retaining relevance in tomorrow's market.

Leave equipped with the tools, mindset, and strategies to future-proof your practice and thrive in an era of unprecedented change. Together, we can move from being transactional Advisors to trusted lifetime partners.

2
:00 PM - 3:00 PM

Mike Englert B. Ed., EPC

  Founding Faculty Member, Compliance Officer

CIEPS

Mike's Bio


"The Lies We Told Ourselves (and everybody else)!"

Back in the day, the financial services industry provided a lot of bad, self-serving advice, including:

* There's no bad time to buy Equities
* Everybody needs life insurance
* It's never too early to start an RRSP
* Whole Life is better than Term

Thankfully few producers put much stock in yesterday's nonsense.

In this presentation we'll compare yesterday's approaches to the more enlightened, customer friendly alternatives.

3:00 PM - 4:00 PM



Becky Wong, B.Comm. (Hons), CFP, FMA, FLMI, ACS, HIAA, EPC

Faculty Member

CIEPS 

Becky's Bio
 

4
:00 PM - 5:00 PM



Jim Ruta BA, RHU, EPC, FDFA - Founding

Faculty Member

CIEPS

Jim's Bio

The End of Presentations - What today's consumer needs from their advisors

Doesn't mistrust, skepticism, and cynicism affect every new advisor relationship today? Don't the people we approach believe that we're not telling the truth; doubt the legitimacy of our claims, and are always self-dealing? And doesn't that mean that unless we can break through that wall, we will never build a new relationship and make a sale?

Evolving sales presentations and overwhelming social media promotion have created the problem. Self-important sales approach statements create mistrust; our benefit claims set up disbelief and doubt - and aren't we trying to make a sale so we can make a living? It's the perfect storm to kill deals of any kind for any profession. Now, if there were a way to get past all that negativity and open a positive new relationship, would that be worth knowing? Of course it would.

There is a solution. Stop making "Presentations" and start creating "Revelations". Revelations help you overcome the 21 st Century skeptical client with a new way to communicate your value and solutions to your prospects. The Revelations will change how you persuade anyone to do anything and will have a particularly impressive impact on your business.

Industry thought leader, Jim Ruta FDFS has been researching and refining this unique concept for more than 10 years and will show you how, regardless of what business you are in, you can feel more professional and get better results. This simple mind switch uses what you are doing today to eliminate mistrust, skepticism, and cynicism at the same time. You'll be appreciated more and do better in the process.

He's looking forward to seeing you at EPIC 2025.

5:00 PM
Closing Remarks, Adjourn

Agenda subject to change

Canadian Initiative for Elder Planning Studies Inc.
203-4438 Ontario Street, Beamsville, ON L3J 0A4

Toll Free Phone 866 833-8606  Toll Free Fax 866 209-5111
 

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